Shipping policy

Shipping Policy

At Heaven Bound Store, we are dedicated to delivering your faith-inspired products safely and on time.

Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays)

  • You will receive a confirmation email once your order has been shipped

Shipping Time

  • United States: 5–10 business days

  • International: 7–15 business days

Please note that delivery times are estimates and may vary due to external factors such as carrier delays or customs processing.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location

  • We may offer free shipping promotions from time to time

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.

Customs, Duties & Taxes

For international orders:

  • Customers are responsible for any customs fees, duties, or taxes imposed by their country

  • Heaven Bound Store is not responsible for delays caused by customs

Delayed or Lost Packages

If your order is delayed or appears lost:

  • Please allow additional time for delivery due to unforeseen delays

  • Contact us if your package has not arrived within 20 business days

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.
Heaven Bound Store is not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have any questions about your shipment, please contact us at:
Email: support@heavenboundstore.com